Dr Sathyaprakash Balaji Makam

Business & Economics

1. Behavioral Intention 90%
2. Brand Familiarity 25%
3. Brand Reputation 36%
4. Communication 28%
5. Complaining Behavior 27%
6. Contextual Factors 28%
7. Customer Experience 32%
8. Customer Participation 36%
9. Customer Perception 34%
10. Customer Satisfaction 55%
11. Emerging Markets 34%
12. Emotion Regulation 28%
13. Fast Food Industry 26%
14. Frontline Employees 46%
15. Global Brands 34%
16. Green Hotel 54%
17. Hotels 37%
18. India 39%
19. Ingredient Branding 31%
20. Interaction 42%
21. Internet Banking 43%
22. Loyalty 26%
23. Management Effectiveness 29%
24. Managers 47%
25. Marketing 26%
26. Negative Word-of-mouth 42%
27. Perceived Justice 34%
28. Perceived Risk 38%
29. Predictors 32%
30. Product Evaluation 66%
31. Purchase Intention 64%
32. Relationship Quality 41%
33. Restaurants 34%
34. Retail 100%
35. Retail Industry 41%
36. Retailers 32%
37. Role Overload 26%
38. Service Encounter 45%
39. Service Failure 90%
40. Service Provider 42%
41. Severity 31%
42. Shopping 26%
43. Social Media 67%
44. Stadium 33%
45. Sustainability 43%
46. Sustainable Consumption 55%
47. Travellers 61%
48. Value Co-creation 38%
49. Word-of-mouth 37%
50. Word-of-mouth Communication 31%