Keyphrases
Affective State
22%
After Service
33%
Artificial Intelligence
91%
Attention-seeking
33%
Blockchain Technology
33%
Blockchain-based Traceability
33%
Brand Co-creation
33%
Cant
33%
Cognitive Dissonance Theory
22%
Collaborative Consumption
33%
Consumer Behaviour
33%
Consumer Purchase Intention
55%
Consumer Services
33%
Consumer Technology
33%
Digital Platforms
33%
Electronic Word-of-mouth
33%
Employee Well-being
26%
Extant Research
36%
Forgiveness
33%
Frontline Employees
33%
Intelligent Assistant
33%
Managerial Implications
37%
Mitigating Effect
33%
Motivational Drivers
33%
Negative Reviews
44%
Negative Word-of-mouth
55%
Online Shopping
33%
Post-failure
66%
Post-failure Response
66%
Product Proximity
33%
Product Similarity
33%
Responsible Artificial Intelligence
33%
Salespeople
33%
Service Failure
100%
Service Industry
33%
Service Provider
58%
Services Marketing
33%
Shared Intentionality
33%
Sharing Economy
41%
Social Media Influencers
66%
Technology Marketing
33%
Technology Platform
33%
User Experience
33%
Vocal
33%
Voice Assistant
44%
Voice Control
33%
Well-being
33%
Willingness to Share
55%
You See
33%
Zoonotic
33%
Social Sciences
Artificial Intelligence
100%
Co-Creation
33%
Cognitive Dissonance Theory
8%
Consumer Affect
16%
Consumer Behavior
33%
Consumer Perception
11%
Design Methodology
11%
Electronic Word of Mouth
33%
Emotions
41%
Empirical Research
11%
Employee Well-Being
16%
Facial Expression
8%
Group Members
11%
Happiness
8%
Impression Management
5%
Incentive
33%
Influencer
66%
Marketing of Service
33%
Mediation Analysis
11%
Organizational Performance
33%
Outgroup
11%
Ownership
22%
Psychology
25%
Sales
20%
Sentiment Analysis
8%
Service Industries
33%
Service Provider
33%
Service Society
33%
Sharing Economy
11%
Signaling Theory
22%
Social Media
66%
Socialization
5%
Structural Equation Modeling
6%
Supply Chain Management
22%
Sustainable Consumption
11%
Sustainable Product
33%
Technology Marketing
33%
Wellbeing
33%
