Keyphrases
Service Failure
100%
Artificial Intelligence
91%
Consumer Purchase Intention
88%
Post-failure Response
66%
Post-failure
66%
Social Media Influencers
66%
Blockchain-based Traceability
66%
Blockchain Technology
66%
Service Provider
58%
Willingness to Share
55%
Negative Word-of-mouth
55%
Negative Reviews
44%
Voice Assistant
44%
Sharing Economy
41%
Extant Research
41%
Managerial Implications
37%
Sustainability Level
35%
Consumer Behaviour
33%
Services Marketing
33%
Service Industry
33%
Responsible Artificial Intelligence
33%
Digital Platforms
33%
Consumer Services
33%
After Service
33%
Collaborative Consumption
33%
Cant
33%
Product Proximity
33%
Salespeople
33%
Product Similarity
33%
Consumer Technology
33%
Technology Marketing
33%
Attention-seeking
33%
You See
33%
Technology Platform
33%
Intelligent Assistant
33%
Voice Control
33%
Forgiveness
33%
Shared Intentionality
33%
Mitigating Effect
33%
Vocal
33%
Online Shopping
33%
Well-being
33%
User Experience
33%
Zoonotic
33%
Electronic Word-of-mouth
33%
Frontline Employees
33%
Brand Co-creation
33%
Motivational Drivers
33%
Sustainable Products
33%
Social Enterprise
33%
Social Sciences
Artificial Intelligence
100%
Sustainable Product
100%
Supply Chain Management
66%
Signaling Theory
66%
Influencer
66%
Social Media
66%
Emotions
41%
Consumer Behavior
33%
Wellbeing
33%
Service Industries
33%
Marketing of Service
33%
Technology Marketing
33%
Service Society
33%
Incentive
33%
Service Provider
33%
Electronic Word of Mouth
33%
Co-Creation
33%
Organizational Performance
33%
Empirical Research
33%
Consumer Perception
33%
Mediation Analysis
33%
Sustainable Consumption
33%
Design Methodology
33%
Psychology
25%
Ownership
22%
Sales
20%
Employee Well-Being
16%
Consumer Affect
16%
Outgroup
11%
Group Members
11%
Sharing Economy
11%
Facial Expression
8%
Sentiment Analysis
8%
Happiness
8%
Cognitive Dissonance Theory
8%
Structural Equation Modeling
6%
Socialization
5%
Impression Management
5%
