Understanding emotion-focused and problem-focused threat avoidance behavior of ride-sharing service users in China: A focus on the moderating effects of use context

Younghoon Chang, Hwansoo Lee, Siew Fan Wong, Alain Yee Loong Chong

    Research output: Contribution to conferencePaperpeer-review

    Abstract

    This study discusses the location-sharing services and safety features provided by China's ride-sharing firm DiDi. It focuses on the customers' response behaviors when dealing with heightening crime risk in relation to car ride-sharing services. To this end, this study introduces use contexts concept based on the perspectives of problem and emotion-focused coping and performs an empirical study on users' threat avoidance behavior. Surveys are distributed to ride-sharing service users and location-sharing service users who lived in the Guangdong Province. The survey results provide a number of theoretical and practical implications.

    Original languageEnglish
    Publication statusPublished - 2019
    Event23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019 - Xi'an, China
    Duration: 8 Jul 201912 Jul 2019

    Conference

    Conference23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019
    Country/TerritoryChina
    CityXi'an
    Period8/07/1912/07/19

    Keywords

    • China
    • Emotion-focused coping
    • Problem-focused coping
    • Ride-sharing service
    • Shared economy
    • Technology threat avoidance theory
    • Use context

    ASJC Scopus subject areas

    • Information Systems

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