From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism

Synchronous technology-mediated tourism (STT) is an innovative form of virtual tourism that enables tourists to connect with destinations and establish social relationships with local hosts and fellow tourists. As consumers increasingly turn to digital tools for mental well-being, understanding the psychological impact of STT is essential. However, the underlying mechanisms by which STT contributes to mental restoration remain unexplored. This study addresses this gap by drawing on interaction ritual chains and psychological ownership theories. A netnography analysis identified interaction ritual components, including co-presence, temporary communitas, shared experience, and emotional synchrony. Subsequent quantitative research examined the impacts of these components on individual and collective psychological ownership of destinations and on mental restoration. The study findings advance the literature on digital well-being in the tourism domain. This research also offers new insights for industry practitioners and policymakers to design and promote STT products that enhance public well-being.