Disentangling the Effect of Shared Experience on Emotional Arousal in Entertainment Live Streaming

Xiaofei Song, Jie Fang, Mengyao Fu, Zhao Cai, Alain Chong

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

Live streaming platforms are promoting a novel format of entertainment called PK event where live streamers compete to solicit virtual gifts from viewers. Although the two live streamers in a PK event come across as rivals, they implicitly collaborate to emotionally arouse viewers and solicit virtual gifts. We advance a curvilinear moderated mediation model to disentangle the effects of streamers' shared PK experience on revenue growth through enticing viewers' emotional arousal, which is moderated by streamers' within-team experience acquisition difference. Estimating a multilevel linear model on a sample of 118,323 PK records, we discovered that shared PK experience has an inverted-U-shape relationship with emotional arousal level, which is positively associated with revenue growth. We further attested to the moderating influence of experience acquisition difference in strengthening this curvilinear relationship. Our findings help platforms to improve team member recommendation systems and streamers to find the “right” teammates for optimizing PK performance.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2022
Subtitle of host publication"Digitization for the Next Generation"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893615
Publication statusPublished - 2022
Event43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022 - Copenhagen, Denmark
Duration: 9 Dec 202214 Dec 2022

Publication series

NameInternational Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation"

Conference

Conference43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022
Country/TerritoryDenmark
CityCopenhagen
Period9/12/2214/12/22

Keywords

  • emotion
  • Live streaming
  • PK
  • shared experience
  • variety-specialization balance

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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