Design thinking to foster members’ participation in co-operative enterprises. A proposal and a primer

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Abstract

This chapter aims at establishing a connection between the need for quality democratic participation in the governance processes of co-operative enterprises and the tools of design thinking. It is argued that design thinking techniques can help foster member’s participation in co-operative enterprises. The chapter introduces the concepts underpinning design thinking to a general readership and offers two brief case studies of the use of these tools to achieve better participatory outcomes within organizational decision-making and consultative processes. A set of practical recommendations for co-operative managers and practitioners interested in applying a design thinking approach in co-ops concludes the chapter.
Original languageEnglish
Title of host publicationInnovations for Circularity and Knowledge Creation
Subtitle of host publicationParticipation and Cooperative Approaches for Sustainability
EditorsAndrea Bernardi, Massimiliano Mazzanti, Salvatore Monni
PublisherPalgrave Macmillian
Chapter12
Pages211-230
ISBN (Electronic)9783031595233
ISBN (Print)978303159522-6
DOIs
Publication statusPublished - 25 Jul 2024

Keywords

  • Design Thinking
  • Brainstorming
  • Governance
  • Coop Members' Participation
  • Cooperative enterprise
  • Cooperative
  • Democratic process
  • Convergent thinking
  • Divergent Thinking
  • Creative Problem Solving

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