Abstract
This chapter aims at establishing a connection between the need for quality democratic participation in the governance processes of co-operative enterprises and the tools of design thinking. It is argued that design thinking techniques can help foster member’s participation in co-operative enterprises. The chapter introduces the concepts underpinning design thinking to a general readership and offers two brief case studies of the use of these tools to achieve better participatory outcomes within organizational decision-making and consultative processes. A set of practical recommendations for co-operative managers and practitioners interested in applying a design thinking approach in co-ops concludes the chapter.
Original language | English |
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Title of host publication | Innovations for Circularity and Knowledge Creation |
Subtitle of host publication | Participation and Cooperative Approaches for Sustainability |
Editors | Andrea Bernardi, Massimiliano Mazzanti, Salvatore Monni |
Publisher | Palgrave Macmillian |
Chapter | 12 |
Pages | 211-230 |
ISBN (Electronic) | 9783031595233 |
ISBN (Print) | 978303159522-6 |
DOIs | |
Publication status | Published - 25 Jul 2024 |
Keywords
- Design Thinking
- Brainstorming
- Governance
- Coop Members' Participation
- Cooperative enterprise
- Cooperative
- Democratic process
- Convergent thinking
- Divergent Thinking
- Creative Problem Solving