Abstract
Trust involves showing integrity, competence, reliability and care to others. It has a special place for the lawyer as the archetypal ‘trusted advisor’. To be trusted might mean following certain rules (such as fiduciary duties) and expected ways of doing things. It can also mean being open, original and creative. Either way, being trustworthy requires soft skills - self-management, leadership,
communicative and collaborative, and professional ethics. But the move online has dramatically challenged the ways we exercise these skills and build trust. Work relationships may no longer exist in the same physical location or could involve fewer face-to-face interactions. Indeed, for relationships needing high mutual cooperation and trust, it has been suggested that trust cannot exist without true face time. So, how might lawyers foster trust in their relationships with their clients, their colleagues and those they lead or supervise in the online, pandemic/postpandemic environment?
communicative and collaborative, and professional ethics. But the move online has dramatically challenged the ways we exercise these skills and build trust. Work relationships may no longer exist in the same physical location or could involve fewer face-to-face interactions. Indeed, for relationships needing high mutual cooperation and trust, it has been suggested that trust cannot exist without true face time. So, how might lawyers foster trust in their relationships with their clients, their colleagues and those they lead or supervise in the online, pandemic/postpandemic environment?
| Original language | English |
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| Publication status | Published - 2022 |
| Event | Law Society of New South Wales Annual Conference 2022 - Duration: 5 Sept 2022 → 6 Sept 2022 https://www.lawsociety.com.au/events/events-demand/2022-conference |
Conference
| Conference | Law Society of New South Wales Annual Conference 2022 |
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| Period | 5/09/22 → 6/09/22 |
| Internet address |