A moderated-mediation model of empowering leadership-OCB link

Jun Liu, Ping Ping Fu, Ting Ting Zhang

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

The paper used data from insurance agents and their supervisors from a multi-unit insurance company to test the effects of a mediator over the relationship between empowering leader behavior (ELB) and agent organizational citizenship behavior (OCB). Results showed that, among the three types of approaches to empowerment, leading by example was the strongest predictor in agent perceived job meaning, which in turn, results in higher level of OCB performance. Results also showed that the relationship between a subordinate's perceived meaning of the job and OCB is moderated by whether the person is agreeable or not. Implications of the findings for researchers and practitioners are presented.

Original languageEnglish
Title of host publication2008 International Conference on Management Science and Engineering 15th Annual Conference Proceedings, ICMSE
Pages939-944
Number of pages6
DOIs
Publication statusPublished - 2008
Externally publishedYes
Event2008 International Conference on Management Science and Engineering 15th Annual Conference, ICMSE - Long Beach, CA, United States
Duration: 10 Sept 200812 Sept 2008

Publication series

Name2008 International Conference on Management Science and Engineering 15th Annual Conference Proceedings, ICMSE

Conference

Conference2008 International Conference on Management Science and Engineering 15th Annual Conference, ICMSE
Country/TerritoryUnited States
CityLong Beach, CA
Period10/09/0812/09/08

Keywords

  • Empowerment
  • Leadership
  • Organizational citizenship behavior
  • Personality

ASJC Scopus subject areas

  • Management Science and Operations Research
  • Electrical and Electronic Engineering

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