Offline and online channels for customer relationship management: An investigation in the inter-organizational context

Qiqi Jiang, Chuan Hoo Tan, Jiayu Chi, Chee Wei Phang, Kwok Kee Wei

Research output: Contribution to conferencePaperpeer-review

2 Citations (Scopus)

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Keyphrases

Computer Science

Economics, Econometrics and Finance

Social Sciences