Moderating Role of Consumers’ Attachment Style on Post-Recovery Satisfaction Behavior

Keyphrases

• Adverse Effects 20%
• After Service 40%
• Attachment Anxiety 40%
• Attachment Avoidance 40%
• Attachment Style 100%
• Behavioral Intention 20%
• Consumer Attachment 100%
• Consumer Behavioral Intention 20%
• Customer Retention 20%
• Moderating Effect 20%
• Moderating Role 100%
• Positive Word of Mouth 20%
• Post-recovery Satisfaction 100%
• Recovery Efforts 20%
• Recovery Satisfaction 60%
• Relationship Marketing Investment 20%
• Repurchase 20%
• Repurchase Intention 20%
• Segment Specific 20%
• Service Failure 20%
• Service Provider 20%
• Service Recovery 60%
• Telecommunications Sector 20%
• Word-of-mouth Intentions 20%

Psychology

• Attachment Anxiety 50%
• Attachment Avoidance 50%
• Attachment Style 100%