Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors

Nachiappan Subramanian, Angappa Gunasekaran, Jie Yu, Jiang Cheng, Kun Ning

Research output: Journal Publication › Article › peer-review

91 Citations (Scopus)
29 Downloads (Pure)

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Engineering & Materials Science