What motivates Chinese consumers to adopt FinTech services: A regulatory focus theory

Younghoon Chang, Siew Fan Wong, Hwansoo Lee, Seon Phil Jeong

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

27 Citations (Scopus)

Abstract

FinTech is a newly emerged service that combines innovative financial services and latest mobile technology. Since this service is new, there is a lack of study that investigates consumer behavior in adopting the service. Founded on Regulatory Focus Theory, our study aims to explain two different factors that motivate the adoption of FinTech in China. We plan to collect data from university students who used Alipay and Tenpay (two of the leading FinTech companies in China). The findings from our study will be valuable to FinTech companies in strategizing and promoting usage of their services.

Original languageEnglish
Title of host publicationProceedings of the 18th Annual International Conference on Electronic Commerce
Subtitle of host publicatione-Commerce in Smart connected World, ICEC 2016
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450342223
DOIs
Publication statusPublished - 17 Aug 2016
Externally publishedYes
Event18th International Conference on Electronic Commerce, ICEC 2016 - Suwon, Korea, Republic of
Duration: 17 Aug 201619 Aug 2016

Publication series

NameACM International Conference Proceeding Series
Volume17-19-August-2016

Conference

Conference18th International Conference on Electronic Commerce, ICEC 2016
Country/TerritoryKorea, Republic of
CitySuwon
Period17/08/1619/08/16

Keywords

  • Alipay
  • Fintech
  • Regulation focus theory
  • Security control
  • Tenpay
  • Use and gratification

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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