TY - GEN
T1 - Virtual Team Collaboration
T2 - 9th International Conference on Learning and Collaboration Technologies, LCT 2022 Held as Part of the 24th HCI International Conference, HCII 2022
AU - Yang, Yifan
AU - Jing, Ying
AU - Sun, Xu
AU - Sun, Xiaotong
AU - Yang, Tongfeng
AU - Zhang, Sheng
AU - Xia, Qingchao
AU - Yang, Wei
AU - Li, Qijun
AU - Yang, Canjun
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - The subjective experiences and satisfaction of using technology to collaborate remotely may differ due to the individual differences of personal characteristics. The present study aims to investigate the influence of empathy tendency on user experience. Twelve groups of three participants completed a decision-making task in the virtual environment. The results revealed a significant correlation between personal traits (i.e., empathy and the big five personalities), user experience (i.e., social presence), and satisfaction. The level of cognitive empathy has a positive effect on the feeling of social presence, social immersion, and outcome satisfaction in the virtual environment, while is not associated with media satisfaction. The findings of this study suggest that the cognitive ability of empathy, namely the ability to identify with and understand the views of others may increase one’s experience and satisfaction in remote collaboration. This study provides an empirical exploration of team interactions in virtual environments and advances user research by identifying the relationship between user’s traits (empathy), user experience, and satisfaction.
AB - The subjective experiences and satisfaction of using technology to collaborate remotely may differ due to the individual differences of personal characteristics. The present study aims to investigate the influence of empathy tendency on user experience. Twelve groups of three participants completed a decision-making task in the virtual environment. The results revealed a significant correlation between personal traits (i.e., empathy and the big five personalities), user experience (i.e., social presence), and satisfaction. The level of cognitive empathy has a positive effect on the feeling of social presence, social immersion, and outcome satisfaction in the virtual environment, while is not associated with media satisfaction. The findings of this study suggest that the cognitive ability of empathy, namely the ability to identify with and understand the views of others may increase one’s experience and satisfaction in remote collaboration. This study provides an empirical exploration of team interactions in virtual environments and advances user research by identifying the relationship between user’s traits (empathy), user experience, and satisfaction.
KW - Empathy
KW - Personality
KW - User experience
KW - User satisfaction
UR - http://www.scopus.com/inward/record.url?scp=85133164133&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-05675-8_23
DO - 10.1007/978-3-031-05675-8_23
M3 - Conference contribution
AN - SCOPUS:85133164133
SN - 9783031056741
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 301
EP - 312
BT - Learning and Collaboration Technologies. Novel Technological Environments - 9th International Conference, LCT 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
A2 - Zaphiris, Panayiotis
A2 - Ioannou, Andri
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 26 June 2022 through 1 July 2022
ER -