Abstract
This article describes an experimental study investigating the impact on user experience of two approaches of personalization of content provided on a mobile device, for spectators at large sports events. A lab-based experiment showed that a system-driven approach to personalization was generally preferable, but that there were advantages to retaining some user control over the process. Usability implications for a hybrid approach, and design implications are discussed, with general support for countermeasures designed to overcome recognised limitations of adaptive systems.
| Original language | English |
|---|---|
| Pages (from-to) | 1-9 |
| Number of pages | 9 |
| Journal | Applied Ergonomics |
| Volume | 54 |
| DOIs | |
| Publication status | Published - 1 May 2016 |
Keywords
- Large sports event
- Personalization
- UX
- User experience
- User studies
ASJC Scopus subject areas
- Human Factors and Ergonomics
- Physical Therapy, Sports Therapy and Rehabilitation
- Safety, Risk, Reliability and Quality
- Engineering (miscellaneous)
