TY - GEN
T1 - Silent Delivery
T2 - 11th International Conference on Distributed, Ambient and Pervasive Interactions, DAPI 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023
AU - Huang, Shichao
AU - Li, Xiaolong
AU - Shi, Shang
AU - Dong, Haoye
AU - Cai, Xueyan
AU - Jin, Kecheng
AU - Wu, Jiayi
AU - Lin, Weijia
AU - Yao, Jiayu
AU - Hu, Yuqi
AU - Ying, Fangtian
AU - Yao, Cheng
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2023
Y1 - 2023
N2 - With the rapid development of the instant delivery industry in recent years, delivery jobs, have attracted many DHH (Deaf and Hard of Hearing) people because of their flexible working hours, predictable incoming, and low threshold. However, the delivery scenario is complicated. The existing aids for the DHH are not sufficiently targeted, and there are still many unresolved issues. Based on this, we propose Silent Delivery, an interactive system that assists the DHH delivery workers in instant delivering goods without barriers. The DHH delivery workers can feel the vibrating alert to get information through the smart haptic function provided by the system, instead of having to access the information visually through the mobile phone. With a between-subjects experiment (n = 24), we evaluated the efficiency, load factors, and experiences of participants. We verified the effectiveness of this system in improving efficiency, reducing the workload, and increasing the emotional experience of the DHH delivery workers during instant delivery. The results is positive and prove the system can help the DHH.
AB - With the rapid development of the instant delivery industry in recent years, delivery jobs, have attracted many DHH (Deaf and Hard of Hearing) people because of their flexible working hours, predictable incoming, and low threshold. However, the delivery scenario is complicated. The existing aids for the DHH are not sufficiently targeted, and there are still many unresolved issues. Based on this, we propose Silent Delivery, an interactive system that assists the DHH delivery workers in instant delivering goods without barriers. The DHH delivery workers can feel the vibrating alert to get information through the smart haptic function provided by the system, instead of having to access the information visually through the mobile phone. With a between-subjects experiment (n = 24), we evaluated the efficiency, load factors, and experiences of participants. We verified the effectiveness of this system in improving efficiency, reducing the workload, and increasing the emotional experience of the DHH delivery workers during instant delivery. The results is positive and prove the system can help the DHH.
KW - accessibility
KW - instant delivery
KW - sensory substitution
KW - the DHH
UR - http://www.scopus.com/inward/record.url?scp=85173055890&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-34609-5_27
DO - 10.1007/978-3-031-34609-5_27
M3 - Conference contribution
SN - 9783031346088
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 362
EP - 379
BT - Distributed, Ambient and Pervasive Interactions - 11th International Conference, DAPI 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings
A2 - Streitz, Norbert A.
A2 - Konomi, Shin’ichi
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 23 July 2023 through 28 July 2023
ER -