@inproceedings{49d749b0419645a58d430d9b627a36ff,
title = "Reverse logistics model for mobile phone industry",
abstract = "Reverse logistics is an important strategic operational tool in nowadays business era. This is particularly important for short-life cycle industries like mobile phone industry. In this paper, a conceptual model for reveres logistics which focuses on mobile phone industry is developed. The model incorporates both internal and external factors that affect material flows and the reverse logistics activities. The usefulness of the model is demonstrated through a case study, which indicates how a company could create values from the returns by adopting this model. The model not only provides managers a template for analyzing their own reverse logistics challenges, but also serves as a reference model for similar industries.",
keywords = "Case study, Materials flow, Mobile phone, Reverse logistics",
author = "Chan, {Felix T.S.} and Chan, {H. K.} and J. Zhang",
note = "Copyright: Copyright 2008 Elsevier B.V., All rights reserved.; 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006 ; Conference date: 21-06-2006 Through 23-06-2006",
year = "2006",
doi = "10.1109/SOLI.2006.235999",
language = "English",
isbn = "1424403189",
series = "2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006",
pages = "294--299",
booktitle = "2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006",
}