TY - GEN
T1 - Knowledge contribution in problem solving virtual communities
T2 - 45th Annual Computer Personnel Research Conference, ACM SIGMIS CPR 2007
AU - Yu, Jie
AU - Jiang, Zhenhui
AU - Chan, Hock Chuan
N1 - Copyright:
Copyright 2011 Elsevier B.V., All rights reserved.
PY - 2007
Y1 - 2007
N2 - Increasing knowledge contribution in problem solving virtual communities (PSVCs) is a long-pursued question in the knowledge management arena for both researchers and practitioners. In view of various mechanisms developed in hopes of encouraging more active participations, we proposed a motivational model for PSVC contributions. Drawn on functional motivation theory and expectancy-value theory, we highlight the mediating role of individual motivations in the relationships between characteristics of PSVCs and knowledge contribution intention. By taking both self-interest and public-good perspectives, we identify eight individual motivations to knowledge contribution in the context of PSVCs. They are active learning, self-enhancement, reciprocity, reputation, enjoyment of helping others, self-protection, moral obligation and advancement of virtual community motive. Besides, we also identify four major mechanisms in PSVCs that are associated with members' motivations: codification, identity management, virtual community norms and communication methods.
AB - Increasing knowledge contribution in problem solving virtual communities (PSVCs) is a long-pursued question in the knowledge management arena for both researchers and practitioners. In view of various mechanisms developed in hopes of encouraging more active participations, we proposed a motivational model for PSVC contributions. Drawn on functional motivation theory and expectancy-value theory, we highlight the mediating role of individual motivations in the relationships between characteristics of PSVCs and knowledge contribution intention. By taking both self-interest and public-good perspectives, we identify eight individual motivations to knowledge contribution in the context of PSVCs. They are active learning, self-enhancement, reciprocity, reputation, enjoyment of helping others, self-protection, moral obligation and advancement of virtual community motive. Besides, we also identify four major mechanisms in PSVCs that are associated with members' motivations: codification, identity management, virtual community norms and communication methods.
KW - Expectancy-value theory
KW - Functional motivation theory
KW - Individual motivation
KW - Knowledge contribution
KW - Mechanisms
KW - Virtual community
UR - http://www.scopus.com/inward/record.url?scp=57349153522&partnerID=8YFLogxK
U2 - 10.1145/1235000.1235034
DO - 10.1145/1235000.1235034
M3 - Conference contribution
AN - SCOPUS:57349153522
SN - 9781595936417
T3 - SIGMIS-CPR 2007 - Proceedings of the 2007 ACM SIGMIS CPR Conference: The Global Information Technology Workforce
SP - 144
EP - 152
BT - SIGMIS-CPR 2007 - Proceedings of the 2007 ACM SIGMIS CPR Conference
Y2 - 19 April 2007 through 21 April 2007
ER -