TY - GEN
T1 - Emotional Design for In-Vehicle Infotainment Systems
T2 - 4th International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2022 Held as Part of the 24th HCI International Conference, HCII 2022
AU - Zhou, Siyuan
AU - Lan, Ruiheng
AU - Sun, Xu
AU - Bai, Jiming
AU - Zhang, Yaorun
AU - Jiang, Xiaowu
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - As increasingly complex in-vehicle infotainment systems (IVIS) are available in the automotive marketplace, there is a growing tendency to move from usability to user experience, the latter emphasizing more strongly the importance of users’ emotions during system design. Emotions have long been recognized as cognitive processes that affect decision making, perception, and attention. Recent literature reveals that design based on emotions can influence the overall user experience of interacting with IVIS. Therefore, this paper presents an exploratory co-design study aimed at identifying the emotional needs of car occupants (particularly for passengers inside the vehicle) and potential directions for the design of future passenger targeted IVIS. 16 participants were invited to participate in the co-design process, which mainly included the sessions of brainstorming and concept generation. The results showed that emotional design plays a vital role in user engagement with IVIS. In line with Norman’s emotional design model, a thematic network was constructed to illustrate how the visceral, behavioral, and reflective levels of mental processing can be supported and enhanced by the appropriate emotional design of passenger targeted IVIS.
AB - As increasingly complex in-vehicle infotainment systems (IVIS) are available in the automotive marketplace, there is a growing tendency to move from usability to user experience, the latter emphasizing more strongly the importance of users’ emotions during system design. Emotions have long been recognized as cognitive processes that affect decision making, perception, and attention. Recent literature reveals that design based on emotions can influence the overall user experience of interacting with IVIS. Therefore, this paper presents an exploratory co-design study aimed at identifying the emotional needs of car occupants (particularly for passengers inside the vehicle) and potential directions for the design of future passenger targeted IVIS. 16 participants were invited to participate in the co-design process, which mainly included the sessions of brainstorming and concept generation. The results showed that emotional design plays a vital role in user engagement with IVIS. In line with Norman’s emotional design model, a thematic network was constructed to illustrate how the visceral, behavioral, and reflective levels of mental processing can be supported and enhanced by the appropriate emotional design of passenger targeted IVIS.
KW - Emotional design
KW - In-vehicle infotainment systems
KW - Interfaces
UR - http://www.scopus.com/inward/record.url?scp=85133002462&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-04987-3_22
DO - 10.1007/978-3-031-04987-3_22
M3 - Conference contribution
AN - SCOPUS:85133002462
SN - 9783031049866
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 326
EP - 336
BT - HCI in Mobility, Transport, and Automotive Systems - 4th International Conference, MobiTAS 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
A2 - Krömker, Heidi
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 26 June 2022 through 1 July 2022
ER -