Developing user requirements for trans-national government information systems

Philip Seltsikas, Nikolaos Papas

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

This paper presents our participant-performer case-based experience in eliciting user requirements for the development of a pan-European, trans-national government information system (TN-GIS). It is widely recognized that a significant challenge for Information Systems (IS) developers is the creation of systems specifications that align with user requirements. Many IS failures have been attributed to the mismatch between user requirements and what is actually produced. Specifying Information Systems (IS) through user requirements elicitation has always been challenging. In this paper we focus on Trans-national Government Information Systems which have their own 'special complications'. Our findings to date show that the development TN-GISs, which can involve hundreds or even thousands of 'stakeholders', require a blend of traditional user requirements elicitation methods, as well as several additional efforts which include rapid prototyping, political consultation, consensus building

Original languageEnglish
Title of host publicationProceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS
DOIs
Publication statusPublished - 2009
Externally publishedYes
Event42nd Annual Hawaii International Conference on System Sciences, HICSS - Waikoloa, HI, United States
Duration: 5 Jan 20099 Jan 2009

Publication series

NameProceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS

Conference

Conference42nd Annual Hawaii International Conference on System Sciences, HICSS
Country/TerritoryUnited States
CityWaikoloa, HI
Period5/01/099/01/09

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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