A stirring effect of the loss leader strategy in a two-sided online platform

Sunghan Ryu, Kyungmin Choi, Deagon Cho

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

Loss leader strategy refers to a pricing strategy in which sellers set much lower prices than the original ones for specific products to attract user attention. Similar to brick-and-mortar stores, online marketplaces often try to expose their platforms more visibly to potential buyers by offering a particular product at a lower price. Yet, the effects of the loss leader strategy on the online marketplaces is indeterminate and largely remains an empirical question due to distinguished characteristics of online marketplaces from the traditional retail setting. This study examines the effects of the loss leader strategy in the context of the two-sided online platform, focusing on the changes of both buying and selling sides after the introduction of loss leader. We collaborate with an online travel marketplace that introduced loss leaders (ticket products with lower price) to parts of sub-markets, providing a natural experimental setting for examining the effect of the loss leaders.

Original languageEnglish
Title of host publication40th International Conference on Information Systems, ICIS 2019
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683197
Publication statusPublished - 2019
Externally publishedYes
Event40th International Conference on Information Systems, ICIS 2019 - Munich, Germany
Duration: 15 Dec 201918 Dec 2019

Publication series

Name40th International Conference on Information Systems, ICIS 2019

Conference

Conference40th International Conference on Information Systems, ICIS 2019
Country/TerritoryGermany
CityMunich
Period15/12/1918/12/19

Keywords

  • Loss leader strategy
  • Online marketplace
  • Platform
  • Two-sided online platform

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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