What kinds of forum activities are important for promoting learning continuance in MOOCs?

Hong Chen, Chee Wei Phang, Chenghong Zhang, Shun Cai

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

MOOCs, being a new education paradigm, present both opportunities and challenges to educators and learners. On one hand, their massive and open nature allow learners from all over the world to take part in learning their favorite subjects in a flexible manner. On the other hand, the lack of face-to-face engagement also introduces a sense of isolation in students, resulting in a high dropout rate. To this end, online forums are deemed to help overcome the problem by enabling interactions among the learners and facilitating their collaborative learning. Recent research further suggests that with an online forum provided in a MOOC, the presence of instructors may not matter. However, in this study, with an examination of individual-level behavioral data and how much the learners persisted in assignment completion, we provide two important insights: First, online forum indeed plays an important role in motivating learner continuance, in that those who visited the forum completed more assignments. Second, among the different types of forum activities, including visiting, posting, interaction with peers, and interaction with instructors, we find that interaction with instructors emerge as an important factor contributing to more assignment completions in addition to forum posting. Thus, although the importance of online forums in MOOC is re-affirmed, our research cautions the view that the presence of instructors is trivial in MOOCs when online forums are provided. Implications for research and practice are discussed.

Original languageEnglish
Title of host publicationPacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
PublisherPacific Asia Conference on Information Systems
ISBN (Electronic)9789860491029
Publication statusPublished - 2016
Externally publishedYes
Event20th Pacific Asia Conference on Information Systems, PACIS 2016 - Chiayi, Taiwan, Province of China
Duration: 27 Jun 20161 Jul 2016

Publication series

NamePacific Asia Conference on Information Systems, PACIS 2016 - Proceedings

Conference

Conference20th Pacific Asia Conference on Information Systems, PACIS 2016
Country/TerritoryTaiwan, Province of China
CityChiayi
Period27/06/161/07/16

Keywords

  • Continuance
  • Course completion
  • Instructor-student interaction
  • MOOCs
  • Online forums

ASJC Scopus subject areas

  • Information Systems

Fingerprint

Dive into the research topics of 'What kinds of forum activities are important for promoting learning continuance in MOOCs?'. Together they form a unique fingerprint.

Cite this