Understanding emotion-focused and problem-focused threat avoidance behavior of ride-sharing service users in China: A focus on the moderating effects of use context

Younghoon Chang, Hwansoo Lee, Siew Fan Wong, Alain Yee Loong Chong

Research output: Contribution to conferencePaperpeer-review

Abstract

This study discusses the location-sharing services and safety features provided by China's ride-sharing firm DiDi. It focuses on the customers' response behaviors when dealing with heightening crime risk in relation to car ride-sharing services. To this end, this study introduces use contexts concept based on the perspectives of problem and emotion-focused coping and performs an empirical study on users' threat avoidance behavior. Surveys are distributed to ride-sharing service users and location-sharing service users who lived in the Guangdong Province. The survey results provide a number of theoretical and practical implications.

Original languageEnglish
Publication statusPublished - 2019
Event23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019 - Xi'an, China
Duration: 8 Jul 201912 Jul 2019

Conference

Conference23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019
Country/TerritoryChina
CityXi'an
Period8/07/1912/07/19

Keywords

  • China
  • Emotion-focused coping
  • Problem-focused coping
  • Ride-sharing service
  • Shared economy
  • Technology threat avoidance theory
  • Use context

ASJC Scopus subject areas

  • Information Systems

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