Toward a geocentric framework of trust: An application to organizational trust

Research output: Journal PublicationArticlepeer-review

132 Citations (Scopus)

Abstract

Integrating the typologies of trust dimensions and trust ideal-types with the new typologies of trust forms and trust bases, I propose a geocentric framework of trust in general and of organizational trust in particular. The typology of trust forms is built on the dimension of spatial strength to address the content of trust building from weak trust to strong trust and on the dimension of temporal stage to address the process of trust building from initial trust to mature trust. The typology of trust bases is built on the dimension of trust sources to address the bases of trust building from depersonalized sources to personalized sources and on the dimension of trust domains to address the bases of trust building from dyad domains to network domains. Together with its three pillars (trust-building mechanisms, leadership and trust-as-choice), the central theme of trust building connects all four trust typologies toward a geocentric framework that integrates and transcends the cultural values of the East and the West. This framework bears a special implication for theorizing about transaction cost and transaction value as a duality for interorganizational alliance.

Original languageEnglish
Pages (from-to)413-439
Number of pages27
JournalManagement and Organization Review
Volume4
Issue number3
DOIs
Publication statusPublished - Nov 2008
Externally publishedYes

Keywords

  • Duality lens
  • Geocentric framework
  • Leadership
  • Organizational trust
  • Transaction value
  • Trust building

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management

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