The effects of task conflict and relationship conflict on workforce agility: Moderating role of social media usage

Hefu Liu, Zhen Li, Zhao Cai, Qian Huang

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

9 Citations (Scopus)

Abstract

Workforce agility has been considered as an important factor responding to the uncertain environment. However, current research on how to develop workforce agility remains unclear, so identifying the influencing factors for achieving workforce agility is needed. Based on the information processing view, we propose a model to examine how task conflict and relationship conflict affect workforce agility and the moderating effects of social media usage on these relationships. The results show that relationship conflict has a negative effect on workforce agility and task conflict has a positive effect on workforce agility. Additionally, we find the relationship between task conflict and workforce agility is moderated by social media usage, such that the effect of task conflict on workforce agility is weaker when employees use social media frequently. We conclude with implications and suggestions for future research.

Original languageEnglish
Title of host publication2015 International Conference on Information Systems
Subtitle of host publicationExploring the Information Frontier, ICIS 2015
PublisherAssociation for Information Systems
ISBN (Print)9780996683111
Publication statusPublished - 2015
Externally publishedYes
Event2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015 - Fort Worth, United States
Duration: 13 Dec 201516 Dec 2015

Publication series

Name2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015

Conference

Conference2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015
Country/TerritoryUnited States
CityFort Worth
Period13/12/1516/12/15

Keywords

  • Conflict
  • Information processing view
  • Social media usage
  • Workforce agility

ASJC Scopus subject areas

  • Computer Science Applications
  • Statistics, Probability and Uncertainty
  • Library and Information Sciences
  • Applied Mathematics

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