Technology-mediated sharing economy: Understanding user participation in collaborative consumption through the benefitcost perspective

Zach W.Y. Lee, Tommy K.H. Chan, M. S. Balaji, Alain Yee Loong Chong

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

24 Citations (Scopus)

Abstract

Fueled by the widespread deployment of information communication technologies, the notion of collaborative consumption has become popular in recent years. Traditionally, individuals have viewed ownership as the most desirable way to access products. In recent years, individuals have shown a robust appetite for collaborative consumption. While the prevalence of collaborative consumption activities has significantly affected the industry and the individual, scientific understanding of this emerging phenomenon remains scant. A review of the extant literature suggested that little is known about the motivating and inhibiting factors for participation in collaborative consumption. Building on the benefit-cost framework, this research-in-progress paper proposes an integrated model to explain the influence of perceived benefits (enjoyment and economic reward), perceived costs (privacy risk and security risk), and perceived platform quality on collaborative consumption. The research model will be tested with 300 active users who have participated in car-sharing activity with Uber. This study is expected to contribute to the research on, and practice of, the sharing economy by revealing the factors affecting participation in collaborative consumption.

Original languageEnglish
Title of host publicationPacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
PublisherPacific Asia Conference on Information Systems
ISBN (Electronic)9789860491029
Publication statusPublished - 2016
Event20th Pacific Asia Conference on Information Systems, PACIS 2016 - Chiayi, Taiwan, Province of China
Duration: 27 Jun 20161 Jul 2016

Publication series

NamePacific Asia Conference on Information Systems, PACIS 2016 - Proceedings

Conference

Conference20th Pacific Asia Conference on Information Systems, PACIS 2016
Country/TerritoryTaiwan, Province of China
CityChiayi
Period27/06/161/07/16

Keywords

  • Benefits and costs
  • Car sharing
  • Collaborative consumption
  • Sharing economy

ASJC Scopus subject areas

  • Information Systems

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