Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions

Yuan Liang, Casey Watters, Michał K. Lemański

Research output: Journal PublicationReview articlepeer-review

4 Citations (Scopus)


In this study, we map the fast-growing body of knowledge on responsible management in the hotel industry. We aimed to provide scholars with guidance on navigating the rich and diverse scholarship on this topic, and where to engage to develop it further. Using a mixed-method review approach encompassing quantitative and qualitative elements, we reviewed the last decade of publications in journals specializing in research on hotels. On this basis, we identify critical areas as well as potential gaps in research on responsible management in the hotel industry. By scrutinizing research contexts, methods, theoretical approaches, levels of analysis, and findings, we synthesize and profile current scholarship, identify established and emerging trends, and discuss implications for scholarship and management practice, with critical or even provocative observations to guide possible theoretical and empirical extensions as well as fruitful avenues for future research.

Original languageEnglish
Article number17050
JournalSustainability (Switzerland)
Issue number24
Publication statusPublished - Dec 2022


  • corporate social responsibility (CSR)
  • hospitality industry
  • hotels
  • organizational practices
  • responsible management
  • review
  • sustainability
  • tourism

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Geography, Planning and Development
  • Renewable Energy, Sustainability and the Environment
  • Building and Construction
  • Environmental Science (miscellaneous)
  • Energy Engineering and Power Technology
  • Hardware and Architecture
  • Computer Networks and Communications
  • Management, Monitoring, Policy and Law


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