Reexamining a model for evaluating information center success using a structural equation modeling approach

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561 Citations (Scopus)

Abstract

Structural equation modeling is a technique that has been widely used for instrument validation and model testing in research in marketing and organizational behavior. The technique has also been introduced to MIS researchers and used in several studies recently reported in the literature. This article offers an example of how the technique can be used for instrument validation and model testing. The illustration is made through a reexamination of a model for evaluating information center (IC) success. With the growth of end-user computing, the success of an IC is more important than ever. Obtaining a valid model for measuring IC success is thus crucial to organizations with ICs. The results of this study highlight the importance of a strong theoretical base in developing such a valid model, and management should be cautious when using these models to assess the performance of their ICs.

Original languageEnglish
Pages (from-to)309-334
Number of pages26
JournalDecision Sciences
Volume28
Issue number2
DOIs
Publication statusPublished - 1997
Externally publishedYes

Keywords

  • Information center success
  • Instrument validation
  • LISREL
  • Model testing
  • Structural equation modeling

ASJC Scopus subject areas

  • Business, Management and Accounting (all)
  • Strategy and Management
  • Information Systems and Management
  • Management of Technology and Innovation

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