Public trust in government, trust in E-government, and use of E-government

Research output: Chapter in Book/Conference proceedingBook Chapterpeer-review

35 Citations (Scopus)


The author of this article examines aspects of trust in government generally, and its relationship to trust in e-government. Trust in government has been seen to have positive effects across a number of factors, including economic performance, social cohesion, and the sum of welfare. A specification of different levels of trust in government is outlined. What is the relationship between trust in government and trust in e-government? While there seems to be a relationship between the use of technology and e-government and trust and comfort in its use, recent studies have questioned a simple link between use of e-government and trust in government, and trust in e-government and trust in government generally. Somewhat conflicted findings across studies, however, suggests further research is needed.

Original languageEnglish
Title of host publicationEncyclopedia of Cyber Behavior
PublisherIGI Global
Number of pages9
ISBN (Print)9781466603158
Publication statusPublished - 2012
Externally publishedYes

ASJC Scopus subject areas

  • General Social Sciences


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