Millennial Chinese consumers' perceived destination brand value

Jun Luo, Bidit L. Dey, Cagri Yalkin, Uthayasankar Sivarajah, Khanyapuss Punjaisri, Yu an Huang, Dorothy A. Yen

Research output: Journal PublicationArticlepeer-review

36 Citations (Scopus)

Abstract

There has been a substantial rise in the number of Chinese tourists, with the Chinese millennials being important influencers. Yet very little is known about their tourism behavior, particularly how their perceived destination brand values influence their destination loyalty. This study brings in the consumers' perceived brand value concept from the branding literature to investigate Chinese millennial tourists' destination loyalty. An online survey was adopted to collect data from 287 Chinese millennial tourists. The findings offer insight into the relative effects of five dimensions of tourists' perceived destination brand values on their destination loyalty. The findings also extend existing tourism literature, showing the moderating effects of destination brand globality, destination status (domestic vs international) and national brand attitude on the said relationships. Managerial implications to better target Chinese millennials are discussed together with future research directions.

Original languageEnglish
Pages (from-to)655-665
Number of pages11
JournalJournal of Business Research
Volume116
DOIs
Publication statusPublished - Aug 2020

Keywords

  • Destination branding
  • Millennial consumers
  • National branding
  • Tourism

ASJC Scopus subject areas

  • Marketing

Fingerprint

Dive into the research topics of 'Millennial Chinese consumers' perceived destination brand value'. Together they form a unique fingerprint.

Cite this