Interplay of culture, learning, politics, and institutions: A structurational framework of information technology-induced organizational change

Chee Wei Phang, Atreyi Kankanhalli

Research output: Contribution to conferencePaperpeer-review

Abstract

The organizational consequences of IT has long been a central topic of interest in IS research. However, findings from this research stream have been inconsistent, limiting their value to both theory and practice. Attempting to address this discrepancy, we build upon prior research to propose a structurational framework that integrates four theoretical perspectives of IT-induced organizational change: political theory, organizational culture, organizational learning, and institutional theory. Housed under the framework based on structures, modalities and actions, the pertinent elements in the four theoretical perspectives are explicated through the lens of structuration theory. Further, the inter-relationships among these elements from the four perspectives are brought to light. In particular, organizational learning is seen as the focal mechanism through which IT-induced change takes place. By constructing such an analytical framework, we aim to provide a more holistic understanding of the IT-induced organizational change phenomenon. The framework may also serve as a sensitizing device for practitioners to better manage the complex organizational change processes induced by IT implementation.

Original languageEnglish
Pages535-545
Number of pages11
Publication statusPublished - 2005
Externally publishedYes
Event26th International Conference on Information Systems, ICIS 2005 - Las Vegas, NV, United States
Duration: 11 Dec 200514 Dec 2005

Conference

Conference26th International Conference on Information Systems, ICIS 2005
Country/TerritoryUnited States
CityLas Vegas, NV
Period11/12/0514/12/05

Keywords

  • IT-induced organizational change
  • Institutional theory
  • Organizational culture
  • Organizational learning
  • Political theory
  • Structurational framework

ASJC Scopus subject areas

  • Computer Science Applications
  • Statistics, Probability and Uncertainty
  • Applied Mathematics
  • Library and Information Sciences

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