Abstract
Inter-organizational communication has been documented as a critical factor in promoting strategic collaboration among firms. In this paper, we seek to extend the stream of research in supply chain management by systematically investigating the antecedents and performance outcomes of inter-organizational communication. Specifically, inter-organizational communication is proposed as a relational competency that may yield strategic advantages for supply chain partners. Using structural equation modeling, we empirically test a number of hypothesized relationships based on a sample of over 200 United States firms. Our results provide strong support for the notion of inter-organizational communication as a relational competency that enhances buyers' and suppliers' performance. Implications for future research and practice are offered.
| Original language | English |
|---|---|
| Pages (from-to) | 45-64 |
| Number of pages | 20 |
| Journal | Journal of Operations Management |
| Volume | 26 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - Jan 2008 |
| Externally published | Yes |
Keywords
- Buyer-supplier relationships and performance
- Information exchange
- Inter-organizational communication
- Knowledge sharing
- Relational competency
ASJC Scopus subject areas
- Strategy and Management
- Management Science and Operations Research
- Industrial and Manufacturing Engineering