Exploring job satisfaction of IT workers in Taiwan, Japan, and China: The role of employee demographics, Job Demographics, and Uncertainty Avoidance

Benjamin Yeo, Alexander Serenko, Prashant Palvia, Osam Sato, Hiroshi Sasaki, Jie Yu, Yue Guo

    Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

    Abstract

    The purpose of this study is to explore the drivers of job satisfaction among IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree analysis was employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job satisfaction. In Taiwan and Japan, higher uncertainty avoidance results in higher job satisfaction, and more experienced IT workers appear to be less satisfied. As Taiwanese and Japanese IT workers get older, they are likely to hold senior positions, spend more time on the job, and become increasingly dissatisfied with their jobs. The effect of uncertainty avoidance is less clear in China. The job role and industry matter only in China. Thus, management efforts to enhance job satisfaction among IT workers in China may be tailored towards specific industries and job roles.

    Original languageEnglish
    Title of host publicationAmericas Conference on Information Systems 2018
    Subtitle of host publicationDigital Disruption, AMCIS 2018
    PublisherAssociation for Information Systems
    ISBN (Print)9780996683166
    Publication statusPublished - 2018
    Event24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 - New Orleans, United States
    Duration: 16 Aug 201818 Aug 2018

    Publication series

    NameAmericas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018

    Conference

    Conference24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018
    Country/TerritoryUnited States
    CityNew Orleans
    Period16/08/1818/08/18

    Keywords

    • Global IT
    • Job satisfaction
    • T workers
    • Uncertainty avoidance

    ASJC Scopus subject areas

    • Information Systems

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