Examining the effects of social influence in pre-adoption phase and initial post-adoption phase in the healthcare context

Zheng Lu, Tingru Cui, Yu Tong, Wen Wang

Research output: Journal PublicationArticlepeer-review

9 Citations (Scopus)

Abstract

Despite the widespread adoption of healthcare information technology (HIT) in hospitals, fostering physicians’ acceptance of this system is a challenging task. This study focuses on and compares two critical phases for user acceptance of HIT, namely, pre-adoption phase and initial post-adoption phase. Based on the psychological attachment theory, we propose that social influence factors exert differentiated effects on physician acceptance of HIT in these two phases. Survey results show that reward, sanction, and informational influence affect physicians’ HIT acceptance in the pre-adoption phase, whereas reward and image are significantly associated with HIT acceptance in the initial post-adoption phase.

Original languageEnglish
Article number103195
JournalInformation and Management
Volume57
Issue number3
DOIs
Publication statusPublished - Apr 2020

Keywords

  • Healthcare information technology
  • Initial post-adoption phase
  • Pre-adoption phase
  • Social influence
  • User acceptance

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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