Emotional Design for In-Vehicle Infotainment Systems: An Exploratory Co-design Study

Siyuan Zhou, Ruiheng Lan, Xu Sun, Jiming Bai, Yaorun Zhang, Xiaowu Jiang

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

Abstract

As increasingly complex in-vehicle infotainment systems (IVIS) are available in the automotive marketplace, there is a growing tendency to move from usability to user experience, the latter emphasizing more strongly the importance of users’ emotions during system design. Emotions have long been recognized as cognitive processes that affect decision making, perception, and attention. Recent literature reveals that design based on emotions can influence the overall user experience of interacting with IVIS. Therefore, this paper presents an exploratory co-design study aimed at identifying the emotional needs of car occupants (particularly for passengers inside the vehicle) and potential directions for the design of future passenger targeted IVIS. 16 participants were invited to participate in the co-design process, which mainly included the sessions of brainstorming and concept generation. The results showed that emotional design plays a vital role in user engagement with IVIS. In line with Norman’s emotional design model, a thematic network was constructed to illustrate how the visceral, behavioral, and reflective levels of mental processing can be supported and enhanced by the appropriate emotional design of passenger targeted IVIS.

Original languageEnglish
Title of host publicationHCI in Mobility, Transport, and Automotive Systems - 4th International Conference, MobiTAS 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
EditorsHeidi Krömker
PublisherSpringer Science and Business Media Deutschland GmbH
Pages326-336
Number of pages11
ISBN (Print)9783031049866
DOIs
Publication statusPublished - 2022
Event4th International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2022 Held as Part of the 24th HCI International Conference, HCII 2022 - Virtual, Online
Duration: 26 Jun 20221 Jul 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13335 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference4th International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2022 Held as Part of the 24th HCI International Conference, HCII 2022
CityVirtual, Online
Period26/06/221/07/22

Keywords

  • Emotional design
  • In-vehicle infotainment systems
  • Interfaces

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science (all)

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