Effect of COVID-19 on digitalisation of higher education. A tale of one business school

Marina Glushenkova, Margherita Zagato

Research output: Journal PublicationArticlepeer-review


The COVID-19 pandemic pushed higher education institutions across the globe to switch from face-to-face teaching to remote teaching. This study explores how emergency remote teaching during the COVID-19 pandemic affected university teachers’ perception of online teaching and discusses the future of e-learning after the pandemic. The analysis is based on the interview responses collected from twelve business school teachers at one Sino-foreign university in China. The results show that the perception of e-learning improved after a semester of involuntary remote teaching. We also discuss the factors that may act as barriers to the adoption of e-learning, such as poor quality of the Internet, high workload, and lack of proper online pedagogy training, and show that teachers tend to implement elements of online teaching even despite these barriers as long as they find the usage of the online contents beneficial for their practice. Finally, our findings suggest that the COVID-19 pandemic contributed to the digitalisation of higher education and created new opportunities for the provision of online education.
Original languageEnglish
Article number10
Number of pages19
JournalJournal of University Teaching & Learning Practice
Issue number6
Publication statusPublished - 17 Aug 2023


  • Covid-19
  • Technology acceptance
  • E-learning technologies
  • Academic staff


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