E-government adoption in public administration organizations: Integrating institutional theory perspective and resource-based view

Daqing Zheng, Jin Chen, Lihua Huang, Cheng Zhang

Research output: Journal PublicationArticlepeer-review

64 Citations (Scopus)

Abstract

We develop and test a theoretical model to investigate the adoption of government-to-government (G2G) information systems in public administration organizations. Specifically, this model explains how top management commitment (TMC) mediates the impact of external institutional pressures on internal organizational resource allocation, which finally leads to the adoption decision. The hypotheses were tested using survey data from public administration organizations in China. Results from partial least squares analyses suggest that coercive and normative pressures positively affect TMC, which then positively affects financial and information technology (IT) human resources in the G2G adoption process. In turn, financial and IT human resources are confirmed to positively affect the intention to adopt G2G. Surprisingly, we do not find support for our hypothesis that mimetic pressures directly influence TMC. Rather, a post hoc analysis implies that mimetic pressures indirectly influence TMC via the influence of coercive pressures. Our findings provide important managerial implications for public administration organizations.

Original languageEnglish
Pages (from-to)221-234
Number of pages14
JournalEuropean Journal of Information Systems
Volume22
Issue number2
DOIs
Publication statusPublished - Mar 2013
Externally publishedYes

Keywords

  • E-government
  • financial resources
  • G2G adoption
  • institutional pressures
  • IT human resources
  • top management commitment

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

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