Designing effective simulation-based decision support systems: An empirical assessment of three types of decision support systems

Patrick Y.K. Chau, Peter C. Bell

Research output: Journal PublicationArticlepeer-review

8 Citations (Scopus)

Abstract

This paper addresses the design of effective simulation-based decision support systems (DSS). An experiment was conducted using three different DSS tools developed around three types of simulation model—traditional, conventional visual interactive simulation (VIS), and ‘paired-systems’ VIS. Subjects were asked to perform a decision making task and their performance was evaluated. Subjects who used the DSS based on a ‘paired systems’ VIS model were found to be both the most effective and the most efficient at the problem-solving task. Subjects provided with the DSS based upon a conventional VIS model were found to be more effective at the task than the group provided with the traditional simulation-based DSS.

Original languageEnglish
Pages (from-to)315-331
Number of pages17
JournalJournal of the Operational Research Society
Volume46
Issue number3
DOIs
Publication statusPublished - Mar 1995
Externally publishedYes

Keywords

  • Decision support systems
  • Visual interactive simulation

ASJC Scopus subject areas

  • Management Information Systems
  • Strategy and Management
  • Management Science and Operations Research
  • Marketing

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