TY - GEN
T1 - Designing a trip planner application for groups
T2 - 34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016
AU - Zhang, Lanyun
AU - Sun, Xu
N1 - Publisher Copyright:
© 2016 Authors.
PY - 2016/5/7
Y1 - 2016/5/7
N2 - Due to the consistent growing number of tourists around the world and the increasing use of online services to plan trips, this paper investigates the group tourists' trip planning requirements and how technology might support this group planning process. We investigated 12 groups' real trip planning behaviour and requirements through a diary study and a follow-up interview. The experiment was designed and analysed based on Activity Theory, a theoretical construct commonly applied in human computer interaction (HCI) and computer supported cooperative work (CSCW). From our preliminary findings, we report group's trip planning requirements in three aspects: division of labour & information search, intra-group communication, and culture difference (i.e., Chinese users' characteristics). To facilitate group tourists' planning experience, this paper concludes HCI design implications from three perspectives: tourism information presentation, facilitating intra-group communication, and requirements from Chinese users.
AB - Due to the consistent growing number of tourists around the world and the increasing use of online services to plan trips, this paper investigates the group tourists' trip planning requirements and how technology might support this group planning process. We investigated 12 groups' real trip planning behaviour and requirements through a diary study and a follow-up interview. The experiment was designed and analysed based on Activity Theory, a theoretical construct commonly applied in human computer interaction (HCI) and computer supported cooperative work (CSCW). From our preliminary findings, we report group's trip planning requirements in three aspects: division of labour & information search, intra-group communication, and culture difference (i.e., Chinese users' characteristics). To facilitate group tourists' planning experience, this paper concludes HCI design implications from three perspectives: tourism information presentation, facilitating intra-group communication, and requirements from Chinese users.
KW - Crosscultural
KW - Group planning
KW - HCI design
KW - Tourism
KW - Tourists' requirements
UR - http://www.scopus.com/inward/record.url?scp=85014700634&partnerID=8YFLogxK
U2 - 10.1145/2851581.2892301
DO - 10.1145/2851581.2892301
M3 - Conference contribution
AN - SCOPUS:85014700634
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 1329
EP - 1336
BT - CHI EA 2016
PB - Association for Computing Machinery
Y2 - 7 May 2016 through 12 May 2016
ER -