A research framework for citizen participation via e-Consultation

Chee Wei Phang, Atreyi Kankanhalli

Research output: Chapter in Book/Conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.

Original languageEnglish
Title of host publicationAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publicationA Conference on a Human Scale
Pages693-700
Number of pages8
Publication statusPublished - 2005
Externally publishedYes
Event11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States
Duration: 11 Aug 200515 Aug 2005

Publication series

NameAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
Volume2

Conference

Conference11th Americas Conference on Information Systems, AMCIS 2005
Country/TerritoryUnited States
CityOmaha, NE
Period11/08/0515/08/05

Keywords

  • Citizen participation
  • e-Consultation
  • Information technology factors
  • Participation theory
  • Research framework

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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