TY - GEN
T1 - A research framework for citizen participation via e-Consultation
AU - Phang, Chee Wei
AU - Kankanhalli, Atreyi
N1 - Copyright:
Copyright 2012 Elsevier B.V., All rights reserved.
PY - 2005
Y1 - 2005
N2 - The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.
AB - The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.
KW - Citizen participation
KW - Information technology factors
KW - Participation theory
KW - Research framework
KW - e-Consultation
UR - http://www.scopus.com/inward/record.url?scp=84869832505&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84869832505
SN - 9781604235531
T3 - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
SP - 693
EP - 700
BT - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
T2 - 11th Americas Conference on Information Systems, AMCIS 2005
Y2 - 11 August 2005 through 15 August 2005
ER -