Preparing ecosystems for platformization: Insights from multiple case studies

Yueqiu Hu, Shuning Zheng, Alain Yee Loong Chong, Eric T.K. Lim, Chee Wee Tan

    Research output: Journal PublicationArticlepeer-review


    Platformization is gathering pace because it is capable of restructuring the value creation process for ecosystems. Despite its merits, the failure rate of platformization is alarming for incumbents because it demands collective commitment from ecosystem partners who are already intricately connected due to their embeddedness in pre-existing value networks. Consequently, the question of how incumbents can prepare for platformization has attracted attention from both academics and practitioners alike. By conducting multiple case studies of three distinct ecosystems that have successfully embraced platformization, we arrive at three separate process patterns of preparation for ecosystem platformization that elucidate the dimensions of organisational readiness required of the initiating firm and its partners. Particularly, we delineate between shared readiness and situated readiness, each with its own constituent sub-dimensions underlying ecosystems' preparedness for platformization.

    Original languageEnglish
    JournalInformation Systems Journal
    Publication statusAccepted/In press - 2023


    • platform ecosystem
    • platformization
    • shared readiness
    • situated readiness

    ASJC Scopus subject areas

    • Software
    • Information Systems
    • Computer Networks and Communications


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