Please keep my room clean: How eWOM can influence the consumers' perceptions of cleanliness in hotels?

JISHNU BHATTACHARYYA

Research output: Contribution to conference › Paper › peer-review

Original language	English
Number of pages	6
DOIs	https://doi.org/10.25401/cardiffmet.14612358.v1
Publication status	Published Online - 21 May 2021
Event	Advances in management and innovation conference: Managing the NEXT Normal - Duration: 20 May 2021 → 21 May 2021 Conference number: 5th

Conference	Advances in management and innovation conference
Abbreviated title	AIM
Period	20/05/21 → 21/05/21

Keywords

@conference{6e1a760a7a6649e3bae181f5e6050966,

title = "Please keep my room clean: How eWOM can influence the consumers' perceptions of cleanliness in hotels?",

keywords = "cleanliness, hospitality serviceattribute, hotels, eWOM, word-of-mouth, online travel agency, pandemic",

author = "JISHNU BHATTACHARYYA",

year = "2021",

month = may,

day = "21",

doi = "10.25401/cardiffmet.14612358.v1",

language = "English",

note = "Advances in management and innovation conference : Managing the NEXT Normal, AIM ; Conference date: 20-05-2021 Through 21-05-2021",