Fingerprint
Dive into the research topics of 'How customers cope with service failure? A study of brand reputation and customer satisfaction'. Together they form a unique fingerprint.- Sort by
- Weight
- Alphabetically
How customers cope with service failure? A study of brand reputation and customer satisfaction
Aditi Sarkar Sengupta, M. S. Balaji, Balaji C. Krishnan
Research output: Journal Publication › Article › peer-review
196
Citations
(Scopus)