Generative artificial intelligence in Operations

YINGXUAN FU; Hing Kai Chan; Zhao Cai

doi:10.1016/B978-0-443-28993-4.00057-3

Generative artificial intelligence in Operations

YINGXUAN FU, Hing Kai Chan, Zhao Cai

Research output: Chapter in Book/Conference proceeding › Book Chapter › peer-review

Abstract

The rise of generative artificial intelligence (AI) may present a significant opportunity for a profound revolution in operations and supply chain management. However, such technological advancement is accompanied by a scholarly discourse that navigates the balance between its promising abilities and challenges. This chapter provides an overview of generative AI in operations and supply chain management. It begins by expositing its fundamental technical concepts and role alongside existing AI technologies. Subsequently, it delves into potential applications and challenges in implementing generative AI in operations. A future research agenda and takeaways for practitioners and Operations Management (OM) researchers are proposed at the end.

Original language	English
Title of host publication	Elsevier Reference Collection in Social Sciences
Publisher	Elsevier Inc.
ISBN (Electronic)	9780443157851
DOIs	https://doi.org/10.1016/B978-0-443-28993-4.00057-3
Publication status	Published - 30 Dec 2024

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abstract = "The rise of generative artificial intelligence (AI) may present a significant opportunity for a profound revolution in operations and supply chain management. However, such technological advancement is accompanied by a scholarly discourse that navigates the balance between its promising abilities and challenges. This chapter provides an overview of generative AI in operations and supply chain management. It begins by expositing its fundamental technical concepts and role alongside existing AI technologies. Subsequently, it delves into potential applications and challenges in implementing generative AI in operations. A future research agenda and takeaways for practitioners and Operations Management (OM) researchers are proposed at the end.",

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Generative artificial intelligence in Operations

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