Constituents and consequences of smart customer experience in retailing

Keyphrases

• Retail 100%
• Smart Customer Experience 100%
• Perceived Risk 66%
• Smart Retail 66%
• Retailers 50%
• Customer Satisfaction 50%
• Shopping 50%
• Behavioral Intention 50%
• Stickiness 50%
• Word-of-mouth Intentions 50%
• Retail Services 33%
• Shoppers 16%
• Conceptual Model 16%
• Customer Experience 16%
• Adoption Study 16%
• Retail Stores 16%
• Smart Technology 16%
• Customer Adoption 16%
• Technology Adoption 16%
• Customer Well-being 16%
• Customer Retail Experience 16%
• Customer Outcomes 16%
• Psychological Reactance 16%
• Consumer Well-being 16%

Social Sciences

• Perceived Risk 100%
• Wellbeing 50%
• Psychology 25%
• Technology Adoption 25%
• Research Approach 25%

Economics, Econometrics and Finance

• Perceived Risk 100%
• Consumer Attitude 75%
• Innovation Adoption 25%