Analyzing the effect of new technology and knowledge adoption on workers with visual impairment through a serial mediation model

Adopting new technology and knowledge (ANTK) has become a powerful force for enhancing productivity. This study examines the impact of ANTK on work engagement among visually impaired workers, with a focus on the mediating roles of person-job fit and positive identity as a visually impaired individual. Grounded in the Job Demands-Resources (JD-R) model, the study explores how ANTK serves as a critical job resource, mitigating the challenges associated with visual impairments and fostering higher levels of work engagement. Based on data from 204 visually impaired workers, the findings demonstrate that ANTK directly enhances work engagement. Moreover, person-job fit and positive identity sequentially mediate the relationship between ANTK and engagement. The findings provide theoretical contributions to both the JD-R model and the literature on disability and employment by highlighting the psychological mechanisms that link technology adoption to work outcomes. Practically, the study provides valuable insights for organizations seeking to leverage inclusive technologies to enhance accessibility, support identity development, and foster a more equitable and engaging workplace for workers with visual impairments.