A research framework for citizen participation via e-Consultation

Chee Wei Phang; Atreyi Kankanhalli

A research framework for citizen participation via e-Consultation

Chee Wei Phang
, Atreyi Kankanhalli

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

6 Citations (Scopus)

Abstract

The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.

Original language	English
Title of host publication	Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publication	A Conference on a Human Scale
Pages	693-700
Number of pages	8
Publication status	Published - 2005
Externally published	Yes
Event	11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States Duration: 11 Aug 2005 → 15 Aug 2005

Publication series

Name	Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
Volume	2

Conference

Conference	11th Americas Conference on Information Systems, AMCIS 2005
Country/Territory	United States
City	Omaha, NE
Period	11/08/05 → 15/08/05

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Free Keywords

Citizen participation
Information technology factors
Participation theory
Research framework
e-Consultation

ASJC Scopus subject areas

Computer Science Applications
Computer Networks and Communications
Information Systems
Library and Information Sciences

Cite this

Phang, C. W., & Kankanhalli, A. (2005). A research framework for citizen participation via e-Consultation. In Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale (pp. 693-700). (Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale; Vol. 2).

Phang, Chee Wei ; Kankanhalli, Atreyi. / A research framework for citizen participation via e-Consultation. Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. 2005. pp. 693-700 (Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale).

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title = "A research framework for citizen participation via e-Consultation",

abstract = "The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.",

keywords = "Citizen participation, Information technology factors, Participation theory, Research framework, e-Consultation",

author = "Phang, \{Chee Wei\} and Atreyi Kankanhalli",

year = "2005",

language = "English",

isbn = "9781604235531",

series = "Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale",

pages = "693--700",

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}

Phang, CW & Kankanhalli, A 2005, A research framework for citizen participation via e-Consultation. in Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale, vol. 2, pp. 693-700, 11th Americas Conference on Information Systems, AMCIS 2005, Omaha, NE, United States, 11/08/05.

A research framework for citizen participation via e-Consultation. / Phang, Chee Wei; Kankanhalli, Atreyi.
Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. 2005. p. 693-700 (Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale; Vol. 2).

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - A research framework for citizen participation via e-Consultation

AU - Phang, Chee Wei

AU - Kankanhalli, Atreyi

PY - 2005

Y1 - 2005

N2 - The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.

AB - The objective of engaging citizens in government decision making is renewed with the opportunities offered by IT. One such instance of ICT applications is e-Consultation. In this paper we present a research framework for investigating citizen participation in the context of e-Consultation. The framework is developed by first examining existing participation theories from political science literature. The diverse perspectives offered by the different theories are compared and integrated to derive classes of factors pertinent to citizen participation. As we are interested in understanding how citizen participation can be facilitated via e-Consultation, we also investigate the IT factors that may be relevant to participation in the electronic context. The end result is the construction of an integrated framework that can guide research in the study of electronic participation in a systematic manner. Future research directions are also suggested.

KW - Citizen participation

KW - Information technology factors

KW - Participation theory

KW - Research framework

KW - e-Consultation

UR - https://www.scopus.com/pages/publications/84869832505

M3 - Conference contribution

AN - SCOPUS:84869832505

SN - 9781604235531

T3 - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale

SP - 693

EP - 700

BT - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005

T2 - 11th Americas Conference on Information Systems, AMCIS 2005

Y2 - 11 August 2005 through 15 August 2005

ER -

Phang CW, Kankanhalli A. A research framework for citizen participation via e-Consultation. In Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. 2005. p. 693-700. (Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale).

A research framework for citizen participation via e-Consultation

Abstract

Publication series

Conference

UN SDGs

Free Keywords

ASJC Scopus subject areas

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