Personal profile
Research Interests
- AI & Robotics Management
- Human-Robot Interaction
- Robot Service and Inclusive Design for the Disadvatages
- AI Ethics & Privacy
- Smart and Digital health
- Metaverse and Social Media User Behavior
Personal profile
Luke Younghoon Chang is an Associate Professor in Marketing & Analytics at the University of Nottingham Ningbo China. Before joining UNNC, he was an Associate Professor and Doctoral Supervisor in the School of Management and Economics at Beijing Institute of Technology, Beijing, China. He received his Ph.D. degree in Business and Technology Management from Korea Advanced Institute of Science and Technology (KAIST), South Korea and received Bachelor in Business Administration from Korea University in South Korea. His research interests include AI and robotic management, Service Management & Marketing, digital marketing, AI ethics, information privacy, crowdsourcing and smart and digital health. His articles have appeared in Information and Management, Government Information Quarterly, Information Technology and People, Information Systems Frontiers, Internet Research, Journal of Global Information Management, Behavior and Information Technology, Industrial Management and Data Systems as well as in the proceedings of international conferences. He is currently serving a Senior Editor of Information Technology & People and an Associate Editor of Internet Research, Industrial Management and Data Systems, the Journal of Computer Information Systems and Asia Pacific Journal of Information Systems. He served as a Guest Editor of Industrial Management & Data Systems, Internet Research, Electronic Commerce Research, and Electronic Markets.
Teaching
Undergraduate
- Big Data Marketing
Postgraduate
- Analytics Specilization and Applications
- Introduction to Research Design and Data Analysis
Professional Information
- Senior Editor: Information Technology & People (SSCI, ABS 3, ABDC A)
- Associate Editor: Internet Research (SSCI, ABS 3, ABDC A)
- Associate Editor: Industrial Management & Data Systems (SCIE, ABS 2, ABDC A)
- Associate Editor: Journal of Computer Information Systems (SCIE, ABS 2, ABDC A)
- Associate Editor: Asia Pacific Journal of Information Systems (SCOPUS, Korean Citation Index)
- Associate Editor: Law, Ethics & Technology
- Editorial Board Member: Information Systems Review (Korean Citation Index)
- Editorial Board Member: Knowledge Management Review (Korean Citation Index)
Education/Academic qualification
PhD, Business & Technology Management, Korea Advanced Institute of Science and Technology
1 Feb 2010 → 22 Aug 2014
Award Date: 22 Aug 2014
Disciplines
- Management Science and Engineering
- Information and Document Management
Person Types
- Staff
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 12 Responsible Consumption and Production
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Collaborations and top research areas from the last five years
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AI-powered learning application use and gratification: an integrative model
Chang, Y., Lee, S., Wong, S. F. & Jeong, S. P., 7 Dec 2022, In: Information Technology and People. 35, 7, p. 2115-2139 25 p.Research output: Journal Publication › Article › peer-review
85 Citations (Scopus) -
Understanding customer's meaningful engagement with AI-powered service robots
Hlee, S., Park, J., Park, H., Koo, C. & Chang, Y., 11 Apr 2023, In: Information Technology and People. 36, 3, p. 1020-1047 28 p.Research output: Journal Publication › Article › peer-review
107 Citations (Scopus) -
Exploring online social platform affordances for digital creators: a multi-method approach using qualitative and configurational analysis
Lee, S., Chang, Y., Lee, O.-K. D., Ryu, S. & Yin, Q., 22 Feb 2024, In: Industrial Management & Data Systems.Research output: Journal Publication › Article › peer-review
9 Citations (Scopus) -
Exploring the attractiveness of service robots in the hospitality industry: analysis of online reviews
Park, H., Jiang, S., Lee, O. K. D. & Chang, Y., 2021, (Accepted/In press) In: Information Systems Frontiers. 26, 1, p. 41-61 21 p.Research output: Journal Publication › Article › peer-review
46 Citations (Scopus) -
Designer's attitude: The forms of designer's interactions with customers in the design-led innovation process
Park, J., Lee, S., Chang, Y. & Han, H. J., 4 Jan 2024, In: Creativity and Innovation Management. 33, 2, p. 213-233 21 p.Research output: Journal Publication › Article › peer-review