Personal profile
Personal profile
Dr. Bo Huang is an Assistant Professor in Marketing at Nottingham University Business School China. He received his PhD degree in Marketing from HEC Montréal, Canada in 2021. Dr. Huang’s research interests include consumer-technology interaction and services marketing (with a particular focus on service failure). His research work has been published in various leading marketing journals such as International Journal of Research in Marketing, Journal of Interactive Marketing, Psychology & Marketing, among others. In addition, Dr. Huang and his coauthors have presented their research at leading international conferences (e.g., AMA, ACR, SCP, and HCII) held in multiple countries including the US, Canada, Spain and Denmark. In terms of professional services, Dr. Huang has been an Ad-Hoc reviewer for a number of highly-ranked, peer-reviewed journals in the fields of marketing, business, advertising, and service.
Having pursued an academic career in France, the UK and Canada, Dr. Huang speaks fluent English and French in addition to Mandarin. The ample international experience gives him an edge in understanding the various needs of today’s diverse student population. As a passionate teacher, Dr. Huang has excellent communication skills with a proven record of student satisfaction and performance.
Research Interests
Dr. Bo Huang’s research interests lie in the intersection between consumer behavior, technology and services marketing. Specifically, he studies the impact of emerging technologies and digital platforms on services industry, consumers and society at large.
Person Types
- Staff
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Collaborations and top research areas from the last five years
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Falling out with AI-buddies: The hidden costs of treating AI as a partner versus servant during service failure
Huang, B., Laporte, S., Sénécal, S. & Sobol, K., Oct 2025, In: Technological Forecasting and Social Change. 219, 124279.Research output: Journal Publication › Article › peer-review
1 Citation (Scopus) -
Shaping triumph from within: an investigation into employee-based brand co-creation, motivation drivers and enhanced job-related organisational performance
Yuan, R., Chen, R., Huang, B. & Du, A. M., Oct 2025, In: Journal of Organizational Effectiveness. 12, 4, p. 998-1030 33 p.Research output: Journal Publication › Article › peer-review
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Blockchain technology as a driver for sustainability? A consumer purchase intention perspective
Huang, B., Dai, J. & Lim, J. J., 31 Dec 2024, In: International Journal of Operations and Production Management. 45, 7, p. 1402-1425 24 p.Research output: Journal Publication › Article › peer-review
18 Citations (Scopus) -
Buy Now Pay Later: Untangling the Nonlinear Effect of Installment Payment on Consumer Purchases
Huang, B., Shangguan, W., Shao, J., Fang, J. & Liu, W., 2024, PACIS 2024 Proceedings. Association for Information Systems, 1513Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review
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Leveraging responsible artificial intelligence to enhance salespeople well-being and performance
Weng, C., Yuan, R., Ye, D., Huang, B. & Xun, J., 2024, (Published Online) In: Service Industries Journal. 44, 9-10, p. 735-765 31 p.Research output: Journal Publication › Article › peer-review
9 Citations (Scopus)
Prizes
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Second prize of 8th Yinzhou District Excellent Achievements in Philosophy and Social Science
Chen, R. (Recipient), Yuan, R. (Recipient), Huang, B. (Recipient) & Liu, M. (Recipient), 30 Dec 2024
Prize
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Second prize of the 9th Yinzhou District Excellent Achievements in Philosophy and Social Science
Huang, B. (Recipient), 13 Jan 2026
Prize